This summer, City Schools launched a new Learning Management Solution — the KickUp Registration and Reporting System and Canvas Learning Management System (LMS) — to provide staff and students with a better, more streamlined way to learn online. We know that for many of you, the launch of City Schools’ compliance training series may be your very first experience with this new LMS.
We want to ensure you feel supported and confident as you complete these essential training sessions. Please find answers to the most frequently asked questions we’ve been hearing here, just after the "System Learning & Development" page introduction.
We understand that starting a new system can be challenging, but we’re here to make this process as smooth as possible. Thank you for your commitment to completing the compliance modules and for all you do every day to support our students and schools.
If you have questions or need additional support, start by checking with your supervisor. For technical support, please call the OIT Service Support Center at 443-642-3000 or submit a ticket through the HEAT self-service portal.