On Friday, September 29, 2023, between 6 and 8 p.m., City Schools will be updating our technology infrastructure. This maintenance may cause intermittent service disruptions to all City Schools' technology services. This includes any systems that require internet access and cloud-based services. Please plan accordingly.
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Possible technology service interruption.
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443-984-2000
All City Schools students deserve the right to access the Internet for education and extracurricular activities. Read below to see how you can ensure your family has affordable internet access for work, school, and more!
Affordable Connectivity Program
The Affordable Connectivity Program (ACP) is a federal benefit program that helps households access or keep their internet.
Benefits for qualifying families include:
- Up to a $30 per month discount on broadband service.
- A one-time discount of up to $100 on a laptop, desktop computer, or tablet from participating providers. The household must contribute between $10 and $50 toward the price of the device.
You can check your household's eligibility by answering a few questions using EducationSuperHighway's GetACP pre-enrollment tool.
Maryland Emergency Broadband Benefit Program
The Affordable Connectivity Program (ACP) is a federal benefit program that helps households access or keep their internet.
Benefits for qualifying families include:
- Up to a $30 per month discount on broadband service.
- A one-time discount of up to $100 on a laptop, desktop computer, or tablet from participating providers. The household must contribute between $10 and $50 toward the price of the device.
You can check your household's eligibility by answering a few questions using EducationSuperHighway's GetACP pre-enrollment tool.
How to apply
Start your ACP enrollment using the online application.
Call (877) 384-2575 to request a paper application be mailed to you. Mail your completed application to the following address:
USAC
ACP Support Center
P.O. Box 9100
Wilkes-Barre, PA 18773
Need help?
- Call the Federal Communications Commission's ACP Support Center:
- (877) 384-2575 (9 a.m. - 9 p.m. ET, seven days a week), or
- Call the University of Maryland's Computer Helpline:
- 301-405-9810 (Monday - Friday, 9 a.m. - 3 p.m. ET), or
Visit GetAcp.org/bal to find out if your household qualifies and enroll with assistance.
Get Connected from T-Mobile
T-Mobile Hotspots
City Schools will distribute a limited number of free wireless internet hotspots to traditional school students. The hotspots will provide unlimited 4G LTE services for up to 10 users simultaneously. Each family that needs access will be provided with one hotspot. Please contact your school to determine when you can pick up your hotspot.
