School Community

Contact the Human Capital Office

The Human Capital Office leads City Schools in attracting, developing, evaluating, engaging, and retaining high-quality leaders for all roles at all levels, ensuring equity, excellence, and opportunity in support of improved student outcomes.

200 E. North Avenue
Room 110
Baltimore, MD 21202

Human Capital Office Lobby
Monday to Friday: 9 a.m. to 4:30 p.m.
Closed noon to 1 p.m. daily
Human Capital Pre-Employment Office
Monday to Friday: 8:30 a.m. to 5 p.m.
Fingerprinting is by appointment only
Closed noon to 1 p.m. daily

Phone: 410-396-8885
Fax: 410-545-0897

Email Human Capital for support with the following:

  • Public Service Loan Forgiveness (PSLF) forms

  • Service records

  • Verification of employment

  • Questions about benefits, leaves of absence, time off balances, certification, retirement, tuition reimbursement, or employee wellness programming


Key staff:




Emily Nielson

Chief Human Capital Officer

Email Emily Nielson

Ashley Turnier

Special Assistant

Email Ashley Turnier

Sarah Diehl

Executive Director, Recruitment and Staffing Services

Email Sarah Diehl

Jerome Jones

Director, Labor Relations and Negotiations

Email Jerome Jones

Jessica Papia

Director, Employee Effectiveness

Email Jessica Papia

Sarah Abell

Director, Human Capital Systems & Strategy

Email Sarah Abell

Zelda Johnson

Director, Employee Engagement

Email Zelda Johnson

Kenny Carter

Director, System Learning & Development

Email Kenny Carter