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Contact the Human Capital Office

The Human Capital Office leads City Schools in attracting, developing, evaluating, engaging, and retaining high-quality leaders for all roles at all levels, ensuring equity, excellence, and opportunity in support of improved student outcomes.

200 E. North Avenue
Room 110
Baltimore, MD 21202

Human Capital Office Lobby
Monday to Friday: 9 a.m. to 4:30 p.m.
Closed noon to 1 p.m. daily
Human Capital Pre-Employment Office
Monday to Friday: 8:30 a.m. to 5 p.m.
Fingerprinting is by appointment only
Closed noon to 1 p.m. daily

Phone: 410-396-8885
Fax: 410-545-0897

Email for support with the following:

  • Public Service Loan Forgiveness (PSLF) forms
  • Service records
  • Verification of employment
  • Questions about benefits, leaves of absence, time off balances, certification, retirement, tuition reimbursement, or employee wellness programming


Key staff:

  • Emily Nielson, chief human capital officer (email)
  • Ashley Turnier, special assistant (email)
  • Sarah Diehl, executive director, recruitment and staffing services (email)
  • Jerome Jones, director, labor relations and negotiations (email)
  • Jessica Papia, director, employee effectiveness (email) [evaluations, SLOs]
  • Sarah Abell, director, human capital systems & strategy (email)
  • Zelda Johnson, director, employee engagement (email)
  • Kenny Carter, director, system learning & development (email)