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Sunday, April 20, 2014

Information Technology Department

Kenneth J. Thompson, Ed.D
Chief Information Technology Officer

Contact Information:

Office of the Chief Information Officer
200 E. North Ave.
Baltimore, Md. 21202
Room 001B
Telephone: 410-396-8501
ITD Service Support Center Contact Information (IT Helpdesk):

200 E. North Avenue
Room 322
Baltimore, MD 21202
Telephone: 443-642-3000
ITD Service Support

What We Do:

The Information Technology Department (ITD) is responsible for the acquisition, development, and support of technology tools and resources for Baltimore City Public Schools. ITD recognizes the critical role played by technology in the delivery of classroom instruction, as well as new opportunities for more effective communication for students, administrative and school-based staff.

In order to guarantee an environment that will promote achievement and learning, the Board of Baltimore City School Commissioners (the Board) supports access by students and employees to information resources that are applicable to the tasks associated with their obligations and duties in the classroom and workplace, respectively.

Information Technology plays a vital role in meeting the needs of the broad range of abilities, disabilities, cultural backgrounds and ethnic populations represented in this urban school district. To ensure that information technology serves a predominant function in the lives and work habits of students and employees, ITD strives to provide guidance for the appropriate use and integration of technology in the classroom and administrative environment.

Students and employees are expected to act in a considerate and responsible manner as users of information technology resources and, in the interest of that behavior, are required to become signatories to the Internet Safety/Acceptable Use of Technology Policy, previously adopted by the Board on December 13, 2011. The purpose of this policy is to support and guide the appropriate use of technology by City Schools employees and students.

Core IT Systems:

  • Act 1000 – Facilities requisition management system
  • Student Management System (SMS) – Student information system
  • HEAT – Service request management system
  • Oracle E-Business – Financials, human resources and purchasing system
  • PowerTeacher Gradebook - Student results entry system
  • School DataLink - Student and school performance data
  • Trapeze – Transportation routing system
  • TSS/Blackboard – Course and content management system
  • WinSNAP – Food and Nutrition meal tracking and student eligibility system