Schools Office

The Schools Office will focus on implementation support & accountability: translation of strategy for schools and support for implementation. It provides an integrated, comprehensive system of support services for students and families to create cultures and climates where students’ academic needs can be met.

Contact information

200 E. North Avenue
Baltimore, MD 21202
Phone 443-984-2000

For School Police, call 410-396-8588 or 410-396-8589; in an emergency, call 911

Chief of Schools
Andre Cowling (email)

Key staff
Jacque Hayden, special assistant (email)


Instructional Leadership

Builds, sustains, and oversees the capacity of instructional school leaders to support teachers in meeting the learning needs of every student, working within geographic community learning networks organized under executive directors to provide differentiated, prioritized, aligned, and coordinated supports based on individual school needs and data.

Academic School Support

Provides strategic guidance, planning, implementation, and coordination of services to schools through the work of Academic Content Liaisons (ACLs) and Special Education Liaisons (SELs). 

Key staff
Director (position currently vacant)

Student and School Operations Support

Provides strategic guidance and support to all schools regarding effective and efficient daily operations. Department works to establish conditions for learning that promote the growth and development of all students and staff.

Key staff
Director, Amanda Ellison


School Police

Works to ensure that students and staff have a safe environment in which to learn and teach; serves as the primary agency responsible for policing property owned, leased, and operated or controlled by Baltimore City Public Schools

Key staff
Akil Hamm, chief (email, phone 410-396-8588 or 410-396-8589)