Operations Office

The Operations Office provides support to ensure that schools have effective, safe, orderly, and clean facilities for teaching and learning, and that students are transported to schools safely and efficiently.

Contact information

200 E. North Avenue
Room 409
Baltimore, MD 21202
Phone 443-984-2000
Fax 410-396-8614

Chief Operating Officer
J. Keith Scroggins (email)

Key staff
John Land, executive director (email)
Lynette Boswell Washington, executive director (email)
LaTasha Merritte, special assistant (email)


Facility Design and Construction

Provides in-house architectural and engineering design and construction management

Key staff
Cynthia Smith, director (email)

Facility Maintenance and Operations

Provides staff and services to improve, repair, renovate, and maintain schools and facilities, with engineering and repair shop staff deployed in 10 regional teams led by educational building supervisors

Key staff
Blaine Lipski, director (email)

Facility Planning

Supports spatial studies, establishing school zones, GIS mapping, projecting school enrollment, and capital programming

Key staff
Nichole M. Stewart, director (email)

Health and Safety

Ensures that learning and working environments are healthy and safe, and that the district complies with all relevant regulations

Key staff
Alice Watson, director (email)


Provides bus or other appropriate transportation services for eligible students for travel to and from school or special events

Key staff
Jacinta Hughes, interim director (email)