Operations Office

The Operations Office provides support to ensure that schools have effective, safe, orderly, and clean facilities for teaching and learning, and that students are transported to schools safely and efficiently.

Contact information

200 E. North Avenue
Room 409
Baltimore, MD 21202
   Phone 443-984-2000
   Fax 410-396-8614

Chief Operations Officer
J. Keith Scroggins (email)

Key staff:
John Land, executive director (email)
Lynette Boswell Washington, executive director (email)
LaTasha Merritte, special assistant (email)


Facility Design and Construction

Provides in-house architectural and engineering design and construction management
  • Key staff: Cynthia Smith, director (email)
  • Facility Maintenance and Operations

    Provides staff and services to improve, repair, renovate, and maintain schools and facilities, with engineering and repair shop staff deployed in 10 regional teams led by educational building supervisors
  • Phone: 410-396-8665
  • Key staff: Blaine Lipski, director (email)
  • Facility Planning

    Supports spatial studies, establishing school zones, GIS mapping, projecting school enrollment, and capital programming
  • Key staff: Nichole M. Stewart, director (email)
  • Health and Safety

    Ensures that learning and working environments are healthy and safe, and that the district complies with all relevant regulations
  • Key staff: Alice Watson, director (email)
  • Student Transportation

    Provides bus or other appropriate transportation services for eligible students for travel to and from school or special events
  • Phone: 410-396-7440
  • Key staff: Jacinta Hughes, director (email)