Achievement and Accountability Office

The Achievement and Accountability Office maximizes the use of performance data to inform and increase data-driven decision making. The office ensures fidelity in administration of assessments and accuracy in data reporting; provides policy analytics and program evaluation; develops analytical tools for measuring teacher, school leader, and school effectiveness; manages student records; shares knowledge of schools across the district; and manages local, state, and federal accountability monitoring and compliance. 

Contact information

200 E. North Avenue
Room 203
Baltimore, MD 21202
   Phone 410-396-8962
   Fax  410-396-8627

Chief Achievement and Accountability Officer
Theresa D. Jones (email)
Key staff:
Mark Kennedy, special assistant (email


Data Monitoring and Compliance

Oversees implementation and strategic use of grant funding, including federal Title I dollars, and provides support for school improvement, strategic use of resources, monitoring, and technical assistance
  • Key staff: Kimberly Hoffman, director (email)
  • Knowledge Management

    Ensures the consistency and accuracy of data (e.g., enrollment, attendance, student and school-level achievement, student records); oversees the implementation of the instructional management system; designs school-, teacher-, and student-level reports on formative assessments and related academic data; and communicates and archives changes to key school information
  • Key staff: Heather Nolan, director (email)
  • Research

    Manages internal data analytics and reporting; conducts program evaluations; reviews the quality and accuracy of research and data produced by external parties (and manages external requests for data and to conduct research); gathers feedback from schools, district offices, and partners; supports implementation of teacher and school leader evaluation models; conducts qualitative research; and provides analytical support for measuring school effectiveness
  • Key staff: Shane Hall, director (email)
  • Student Assessment

    Facilitates administration of state and district assessments, manages test integrity procedures, conducts investigations to ensure fidelity of assessment administration, provides training for school-based staff, and works with other district offices to prepare staff and students for assessments aligned with the Maryland College and Career-Ready Standards
  • Key staff: Carol Wilson, director (email)